The Secret Sauce of NetSuite CRM

NetSuite One World is a real-time, global and unified business management platform that enables multinational, multi-branch management of operations at a fraction of the cost associated with traditional on-premise ERP solutions.

As a global ERP, the solution supports the needs generated by the multinational and multi-branch specificities of international organizations. The solution allows you to adjust to different currencies, taxes and local laws through regional segmentation and global consolidation. You can also Suitecommerce review anywhere in the world through multi-lingual, multi-currency, multinational and multi-brand web stores from a single NetSuite CRM system. You can manage web stores located all over the world – each using its own language and currency. SRP (services resource planning / service management software) streamlines the entire lifecycle of services including marketing, project management, service delivery, billing and revenue management, and helps you drive ongoing business activity with your existing customers. Its international functionality helps companies manage global operations by supporting different currencies, tax rules and reporting requirements for various countries and subsidiaries while providing visibility and financial consolidation.

Customer relationship management (CRM)

Grow your business with the industries only integrated CRM.

With a 360-degree view of the customer journey, NetSuite’s integrated customer service software helps you deliver the best possible service to your customers. Improve customer satisfaction, attract new customers and reduce service costs. Plus, create and execute marketing campaigns that generate promising, commercially-ready leads using marketing automation software. Users can also increase sales performance with sales force automation (SFA) software. The SFA integrates the sales processes including opportunity, upselling, bid management, sales forecasting, order management, fulfillment and commissions. You can also stimulate collaboration between channel ecosystems through integrated partner relationship management. Real-time information flow increases visibility and facilitates collaboration between your partners, your organization and you.

Drive collaboration and productivity away from the office with NetSuite app that gives your mobile workforce the information they need, anytime, anywhere, on any site. Any mobile device. Gathering personal data securely on a single platform gives companies full control over their HR processes. Features include basic human resource management, employee modules, HR analytics, and payroll. Role-based security enables executives, managers, supervisors, and employees to support themselves and their teams. Universal data makes personal information available throughout the organization to enable companies to care for, protect and develop their talents. This module built from the global platform is augmented by the HR localization thus allowing companies to manage the workforce internationally.

Manage your entire process (from submission to invoicing) for your service business using NetSuite’s easy-to-implement and simple-to-maintain professional service automation solutions. Powerful and configurable project management, resource management, project financials and invoicing capabilities allow your service business to grow as your processes change.

Optimize the customer experience at any time from any digital device with B2C (business-to-consumer / retail) and B2B (business-to-business / inter-company) e-commerce modules, CRM, email marketing, order management and point of sale (POS). Suite Commerce allows you to create personalized and consistent shopping and service experiences for every customer in-store or on the web. Create a B2C experience with features designed specifically for B2B selling and related buying needs. From a single platform, support online stores, inside sales, distributors, manufacturers, traditional stores and channel partners. Thanks to the order management module. The powerful and flexible software helps you grow your income, save time and optimize your marketing resources. With user-friendly tools such as automation, visit abandonment, shopping cart retrieval, product recommendation and other advanced features, you can create engagement by email, SMS or social media.

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